SHIPPING & RETURNS POLICY

SHIPPING TRACKING

Once you have placed an order, you will receive a confirmation email with your tracking number.

ORDERS IN UNITED KINGDOM

Delivery over £75 is free of charge. Under £75 there is a cost of £5.50 nationwide. Trace your parcel online using the tracking number provided. Delivery is within 24-72 hours depending on location and public holidays. No delivery on Sundays. For any queries, feel free to get in touch at info@newimmortals.co.uk.

Orders outside the UK and Europe

For all international orders please find a distributor here: https://liberationtheremedy.com/find-a-distributor/

EXCHANGES AND REFUNDS

We hope you will be totally delighted with any purchases you make. If, for any reason, you are not completely satisfied, please notify us within 14 days of receiving your products. Send us a picture and your request to info@newimmortals.co.uk. We offer a full refund, exchange or replacement, provided products are in their original, unopened and undamaged condition. Should an exchange be requested, you will be responsible for the return shipping and its costs. Refunds are allocated as a credit on the online store.